In 2020, about 97% of the enterprises with 10 or more persons employed and 42.8% of the persons employed use computers with access to the Internet for business purposes. In the same year, 61.1% of the enterprises report having a website of their own or the economic group they belong (+2.6 p.p. compared to 2019). The majority provide a description of their goods or services and price information and links or references to the enterprise’s social media profiles (78.7% and 56.4% of the enterprises with websites, respectively).
Sales of goods and services through e-commerce, by enterprises with 10 and more persons employed, represented about 20% of total turnover in 2019 (+1 p.p. compared to the previous year and +6 p.p. vis-à-vis 2015).
In 2020, 29.0% of the enterprises buy cloud computing services used over the Internet, with emphasis on the email service and storage of files (83.2% and 70.1% of these enterprises, respectively).
In 2019, more than half of the enterprises did not analyze big data due to insufficient human resources, knowledge or skills in this area. Even so, 10.2% of the enterprises with 10 or more persons employed performed big data analysis, with emphasis on the machine learning analysis method (33.7% of these enterprises).
In 2020, 22.9% of the enterprises have ICT specialists’ employees. The training actions to develop ICT skills promoted by enterprises in 2019 were mainly directed to non-ICT specialists. In 2019, 6.5% of the enterprises with 10 or more persons employed recruited or tried to recruit ICT specialists, and of these 44.5% had difficulty filling these vacancies.
In 2020, 13.0% of the enterprises with 10 or more persons employed use interconnected devices or systems that can be monitored or remotely controlled via the Internet (IoT) and 9.1% use industrial and/or service robots. In 2019, 4.5% of the enterprises with 10 or more persons employed used 3D printing, with 3D printers from the enterprise and/or through printing services provided by other enterprises.