Statistics Portugal has an internal procedure in place to define the rules to be observed in the implementation of its system for managing suggestions and complaints sent to it by
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Statistics Portugal handles complaints in accordance with the guidelines of ISO 10002: 2007 –Quality management – Customer satisfaction – Guidelines for complaints handling in
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Statistics Portugal publishes the process on its website and in the Quality Charter. In addition, it allows all citizens to have access to this process, as part of its Quality Commitments.
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The personal information related to the authors of suggestions and complaints is exclusively available for the purposes of monitoring Statistics Portugal’s Suggestions and Complaints Management
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Statistics Portugal releases annual information on the number of films shown, cinema sessions and cinema spectators. Up to 2005 the source of this information was the Cinema survey held by Statistics
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That information is available in the following indicator: Link (Source: Statistics Portugal, Credit institutions and financial corporations survey)
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On the Eurostat’s website , for example in the Statistics Explained area containing explanatory texts by main themes available and links to the Eurostat Database and the associated metadata.
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The concepts relating to official statistical data can be found on the Statistics Portugal’s website at ‘ Metadata / Metadata System / Concepts by theme ‘. Select the theme
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Harmonised statistical data at United Nations level can be found in the United Nations databases . For a better interpretation of data and further details on the information you can analyse the
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Yes, there may be differences. The official statistical data are produced at domestic level with recourse to internationally harmonised methodologies, concepts, and classifications. However, due to
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