SYNTHESIS INE@COVID-19, 29-Nov-2021

November . 29 . 2021 SYNTH SIS IN @ COVID-19 www.ine.pt page 4/9 Communication Unit | tel: +351 21 842 61 10 | sci@ine.pt The number of e-commerce users is on the rise, especially women The indicators for e-commerce and Internet use refer to the three months prior to the interview, unless otherwise stated. Indicators relating to remote working refer to the month before the interview, and results on Internet access refer to the time of the interview Data collection for this survey took place from the 9 th of June to the 3 rd of September 2021. In 2021: • The percentage of households with an Internet connection at home via broadband increased by 2.4 p.p. compared to the previous year, and is now 84.1%; • The Internet is used by 82.3% of the resident population aged 16 to 74, which represents a year-on-year increase of 4.0 p.p. and sustains the continued growth that has been taking place (+3.0 p.p. in 2020); Proportion of persons aged 16 to 74 using the Internet in the 3 months before the interview by sex and age group, 2021 • Internet users do so primarily to communicate and access information: » 91.4% exchanged instant messages (via WhatsApp, Messenger, etc.); » 87.6% sent or received emails; » 86.7% searched online for information on products or services; » 81.3% use it to read the news; • In the set of learning-related activities, the proportion of those who use the Internet to attend online courses stands out: 24.5% (+6.5 p.p. than in 2020); 47.7 71.0 88.2 96.4 98.4 99.7 81.2 83.6 82.3 65 to 74 years old 55 to 64 years old 45 to 54 years old 35 to 44 years old 25 to 34 years old 16 to 24 years old Women Men Total Age groups Sex %