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 Proportion of enterprises with 10 and more persons employed using application software (Customer relationship management - CRM) (Series 2009-2013 - %)
Characteristic Description
Name Proportion of enterprises with 10 and more persons employed using application software (Customer relationship management - CRM) (Series 2009-2013 - %); Annual
Regularity Annual
Source Statistics Portugal, Survey on ICT usage in enterprises
First available period 2009
Last available period 2013
Dimensions
  • Data reference period
  • Geographic localization (Portugal)
Concepts
  • ENTERPRISE:  Legal entity (natural or legal person) that is an organisational unit producing goods or services, which benefits from a certain degree of autonomy in decision-making, especially for the allocation of its current resources. An enterprise carries out one or more activities at one or more locations.
  • REFERENCE PERIOD:  Period to which the information refers and which may be a specific day or a time interval (month, fiscal year, calendar year, among others).
  • -:  Metodologia de gestão que se baseia no uso intensivo de tecnologias da informação para recolher, integrar, processar e analisar a informação relativa aos clientes e que tem como objetivo colocar o cliente no centro do processo de negócio.
Formule [Enterprises with 10 and more persons employed using application software (Customer relationship management - CRM)/ Enterprises with 10 and more persons employed (NACE Rev. 2 C, D and E, F, G, H, I, J, K, L, M, N, S)]*100
Measure unit (symbol) Percentage (%)
Power of 10  0
Observations
Last update date 06/11/2013


information presented in 5/11/2025