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| 2021 | 1: Have no need to fill and submit official forms to Public Administration Organisms (over the Internet or not over the Internet) | 15,2 |
| 2: The service was not available on the Internet | 1,1 |
| 3: Technical failure of the website during filling-in or sending the form via the Internet | x |
| 4: Lack of skills or knowledge | 5,3 |
| 5: Concerns about the protection or security of personal data | 3,9 |
| 2020 | 1: Have no need to fill and submit official forms to Public Administration Organisms (over the Internet or not over the Internet) | 76,7 |
| 2: The service was not available on the Internet | 1,7 |
| 3: Technical failure of the website during filling-in or sending the form via the Internet | x |
| 4: Lack of skills or knowledge | 8,6 |
| 5: Concerns about the protection or security of personal data | 6,1 |
| 2019 | 1: Have no need to fill and submit official forms to Public Administration Organisms (over the Internet or not over the Internet) | 72,5 |
| 2: The service was not available on the Internet | 1,9 |
| 3: Technical failure of the website during filling-in or sending the form via the Internet | x |
| 4: Lack of skills or knowledge | 7,6 |
| 5: Concerns about the protection or security of personal data | 4,7 |
| 2018 | 1: Have no need to fill and submit official forms to Public Administration Organisms (over the Internet or not over the Internet) | 72,1 |
| 2: The service was not available on the Internet | 1,7 |
| 3: Technical failure of the website during filling-in or sending the form via the Internet | x |
| 4: Lack of skills or knowledge | 10,8 |
| 5: Concerns about the protection or security of personal data | 7,2 |
| 2017 | 1: Have no need to fill and submit official forms to Public Administration Organisms (over the Internet or not over the Internet) | 41,6 |
| 2: The service was not available on the Internet | 0,8 § |
| 3: Technical failure of the website during filling-in or sending the form via the Internet | x |
| 4: Lack of skills or knowledge | 21,2 |
| 5: Concerns about the protection or security of personal data | 18,1 |
| Proportion of persons aged between 16 and 74 years old who did not have filled nor sent official forms over the Internet for public administration for private purposes in the last 12 months (%) by Reason for not having filled nor sent official forms over the Internet; Annual - Statistics Portugal, Survey on ICT usage in private households |
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